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Sales Training

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stop searching for home runs in your crm and start putting the ball in play. Sales Training

Stop Searching for Home Runs in Your CRM and Start Putting the Ball in Play

How quiet is your BDC? When you walk in the room, is there a cacophony of phone calls occurring or just clicking and scrolling? Do you see your salespeople spending way too long navigating around customer profiles in the CRM rather than making a call attempt? Sounds like they’re only waiting to take a swing… Read more »

Joe Webb • May 1, 2025
Training Curriculum Sales Training

Planning a 2024 Training Curriculum and the 4 Types of Training Your Sales Team Needs

Employees are often a product of their environment, and make no mistake, how you incorporate training into your dealership will be a significant factor in how they (and your company) develop. Looking ahead to 2024, you need to put a training curriculum in place, if for no other reason that to maintain reasonable sales goals… Read more »

Joe Webb • December 24, 2023
10 shared traits of top salespeople Sales Training

10 Shared Traits of Top Salespeople

Every manager has their own list of what they look for when hiring a salesperson. Often it is nothing more intuitive than someone who reminds them of themselves. Yet, top salespeople in automotive generally share ten traits that elevate them to the upper echelons of the leaderboard. How much we identify these commonalities during the… Read more »

Joe Webb • October 3, 2023
  • Best Of
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  • 3 Important Questions That Need Answering for 2023
    By Bill Playford
    December 19, 2022
  • sales questions - DealerKnows4 Basic Categories of Sales Questions You Need to Know
    By Joe Webb
    October 24, 2022
  • Screen door on a submarine - Accountability , DealerKnowsAccountability and the Management Screen Door
    By Bill Playford
    May 1, 2022
  • improv comedyHow Improv Comedy Builds Companies
    By Joe Webb
    July 2, 2019
  • sales managementThe Manager Who Doesn’t: A Guide to Better Sales Management
    By Joe Webb
    June 2, 2016
  • sacred cowCan you Kill a Sacred Cow?
    By Joe Webb
    January 12, 2016
  • The LeftoversWhat Happens When They Disappear?
    By Bill Playford
    August 29, 2015
  • DealerKnows CurmudgeonsFamous Last Words: The Way We Have Always Done It
    By Bill Playford
    July 26, 2014

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reviewing employee performance Sales Training

The 1 Question to Ask When Reviewing Employee Performance

Regardless of your position (industry notwithstanding), your job is to grow in your role. To improve and get better. Regardless of your manager title and perceived management responsibilities, your job is to help others grow in their role. To make them better. Reviewing employee performance one on one is the key to this, and there… Read more »

Joe Webb • August 4, 2023
Automotive Internet Sales Training - Task Teacher by DealerKnows Best Practice Tips,Internet Sales Training,Sales Training,Task Teacher

How TaskTeacher Revolutionizes Automotive Internet Sales Training

TaskTeacher Powers your Automotive Internet Sales Training In the fast-paced world of car sales training programs, staying ahead of the competition is crucial. TaskTeacher, a coaching and accountability tool, is here to revolutionize your sales performance. It answers the age-old question: “What are my people doing with their sales opportunities?” TaskTeacher watches over your planned… Read more »

Joe Webb • August 3, 2023
sales questions - DealerKnows Sales Training

4 Basic Categories of Sales Questions You Need to Know

Everyone can sell, but not everyone should. Most customers have sold themselves on the purchase long before speaking to a salesperson. Others are convinced due to the salesperson. Some decide not to buy because of the salesperson. So much of the sale comes down to asking the right sales questions. Whether you have a team… Read more »

Joe Webb • October 24, 2022

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Joe Webb Participating in a Women in Automotive Conference Panelby Joe WebbRead blog post

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