DealerKnows Team

Founder. Trainer. Team Builder. Speaker. Author. Father. Husband. Comedian. And Lover…of all things Sales Process. Joe is widely recognized as “the funniest person in the car business” and is known to tell a joke, share a story, and step on a tale from time to time.

Bill got his start in venture capital right before the dot com bubble burst. Since then, Bill has made it his mission to turn the retail car world on its ear. Luckily, Joe Webb needed a cohort.

Dont mess with Jess. From the Unlikely Career Move files, Jessica went from taking the vital signs of pets to taking the vital signs of Internet Departments. Relying on her experience with clients, and her background in science, Jessica has a (not so) secret weapon in DealerKnows’ crusade to change the culture of car sales.

Melissa Roberts climbed the ladder of the retail automotive industry and came out smelling sweet. From beginning as a receptionist out of college in Worcester, MA to working her way up to the role of prominent BDC Manager and Internet Director.

Crystal Wells-Stewart is a model of strength. As the first BD Agent to defeat TaskTeacher, it seemed only fitting to have her on board to help push our accountability platform even further. As the Director of PhoneTeacher, she takes the forces of faith and family and puts that energy into the fundamentals of dealership phone training.

Jennifer knows what it takes to engage with automotive shoppers and surpass appointment goals from the seat of a BDC because she has done it herself. She brings with her the experience from being a top-performing BDC agent to the front lines of TaskTeacher. She applies her knowledge of lead management by coaching how to complete real world activities to our clients.

Dawn is bringing more than a decade in customer service and communication to the retail automotive industry, and DealerKnows couldn’t be more grateful.

Director David A. Hudson is an entrepreneurial filmmaker born and raised in Carpentersville, IL. Hudson graduated in 1997 from Southern Illinois University at Carbondale with a B.A. in Radio & Television Production and a Minor in Theater. Since then, he has worked in every facet of film and stage production, from production assistant through producer and director.