Organizations Served
The Look of Experience
To date, the automotive consulting team at DealerKnows has worked in over 140 places, throughout 31 states, and 4 provinces. From Ford to Fiat, Mercedes to Mazda, and RAM to Rolls Royce, we've worked with nearly every automotive brand offered in North America. We bring that perspective to clients every day, custom tailoring our automotive consulting programs to best meet their needs.Process Perfected
First and foremost, we are process optimizers. DealerKnows automotive consulting specializes in training the most effective way to take customers interested in your product and converting them into lasting, loyal clients. From CRM workflows, follow-up schedules, and live chat tracks to email templates, phone scripts, and video marketing procedures, we educate your team on the best practices of communicating your message to prospects. When training is involved, practice makes perfect, but process brings profit.
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Let Our Science Save You Deals
A class-leading process is nothing without accountability. Through technology and our experienced automotive consulting team, we monitor and grade your internet agents so you don’t have to. We mystery shop your competition and can perform an unfiltered historical CRM deep-dive to find out what is costing you opportunities. In a nutshell, we create a forcefield to save you time, profit, and deals.
Meet the Team
We love our team and think we have the trustworthiest folks around. It isn't just our like-minded beliefs about integrity-first, education for all, treating people right, honesty, and creativity that bring us together. What joins us most is that we CARE. For each other, our clients, and their customers. Want to meet the shoulders worth leaning on? Then get to know the fabulous automotive consulting team of DealerKnows.
"It is not the wand that makes the magic happen, but the magician who wields it. The people you employ make you profitable, not just the technology."
- Joe
Joe Webb
Founder. Trainer. Speaker. Blogger. Father. Husband. Comedian. Car guy. And Lover... of all things Internet Sales and Digital Marketing.
"Even the best technology in the world is useless unless you have people who can use it."
- Bill
Bill Playford
Bill got his start in venture capital right before the dot com bubble burst. Since then, Bill has made it his mission to turn the retail car world on its ear.