Cutting edge car sales training

Our car sales training techniques and CRM software process methodologies are truly what separates us from all other training and consulting firms. We developed proven lead follow-up strategies supported by data that improve car dealership results…every time. New BDC email templates, text/video templates, workflow processes, and sales and BDC phone scripts to help your sales team perform at a high level. We’re a boutique car sales training firm that chooses only to work with dealers that recognize they have something to prove. We invest our time with your team enhancing their understanding of our processes, not regurgitating others’ “attempts” at best practices.

Internet car sales training that engages, influences & converts shoppers

We don’t partner with every organization, and for that reason, you receive personalized coaching unique to your dealership. You’ll have the best sales process installed, your team’s strengths maximized, old-school mentalities will be forgotten, and weaknesses will be eliminated.

Sales Training

We specialize in Internet car sales training

  • Updating CRMs with new email templates, text/video templates, workflow processes, and phone scripts
  • Bringing sales teams into the modern era
  • Launching new sales BDCs and ensuring performance doesn’t just survive, but thrives
  • Coaching sales and Internet teams to reach that next level of success
  • Car sales training
  • Growing appointment and sales results through best-in-class lead management training
  • Dominating OEM mystery shops
  • Coaching Service BDC activities
  • Educating dealers on how to embrace a new digital sales landscape of online shoppers
  • Instituting proven training methods

While we are by no means the most inexpensive, we believe professional car sales training should never be considered a luxury. DealerKnows proudly offers a wide variety of sales team training services geared towards maximizing efficiency and results while also dramatically reducing the costs of traditional Internet car sales training. Dealerships should not seek training for sales teams that offer one-and-done programs because we all know old habits die hard. They should seek car sales training skills that offer consistent, proven, ongoing instruction to ensure a successful outcome. Only then will a company overcome the barriers preventing it from reaching its maximum potential.

We help dealerships dominate online, on the phone, and on the lot. Is your team ready?

In-store Dealer Training

  • Hands-on Internet training
  • Role-playing of BDC and phone
  • Progressive sales training
  • Provision of 100+ email templates
  • On-site marketing message customization
  • Implementation of CRM processes
  • Evaluate personnel
  • CRM and dealership structure fixes
  • Coaching of management team

Virtual Dealer Training

  • Weekly peer-to-peer coaching
  • Interactive video chat training sessions
  • Email, phone, and text lead workflow process
  • BDC, Internet, and Sales Team role-playing
  • Live reviews of lead handling
  • Analyze metrics and performance reviews
  • Valuable ongoing reinforcement training
  • Mentorship
  • Templates and Processes Included (with installation fee)

Phone Sales Coaching

  • Proper inbound/outbound phone techniques
  • Coaching follow-up to:
  • Unsold prospects
  • Internet leads
  • Sold customers
  • Appointment reminders
  • Service BDC/Receptionist skills
  • Overcoming objections
  • Retail car sales training

Pricing

  • Virtual Dealer Training
    $2,000 / month
    Includes:
    • Templates and Processes
    • 20 TaskTeacher Graded Leads
    • 2 Virtual Dealer Training Sessions
      OR
    • Templates and Processes
    • 4 Virtual Dealer Training Sessions
  • Virtual Dealer Training Plus
    $2,500 / month
    Includes:
    • Templates and Processes
    • 20 TaskTeacher Graded Leads
    • 2 Virtual Dealer Training Sessions
    • PriceMatrix
      OR
    • Templates and Processes
    • 4 Virtual Dealer Training Sessions
    • Either PriceMatrix or 20 TaskTeacher Graded Leads
    More Information
    Virtual Dealer Training Plus
    Includes:
    • Strategy and Structure
    • Pay Plans and Job Descriptions
    • CRM Best Practices
    • Management and Structure
    • Merchandising
    • Marketing
    • Budgeting and Allocation
    • Technology and Vendors
    • Business Intelligence
  • Virtual Dealer Training Ultra
    $3,000 / month
    Includes:
    • Templates and Processes
    • 20 TaskTeacher Graded Leads
    • 4 Virtual Dealer Training Sessions
    • PriceMatrix
  • Virtual Dealer Training Max
    $3,500 / month
    Includes:
    • Templates and Processes
    • 20 TaskTeacher Graded Leads
    • 4 Virtual Dealer Training Sessions
    • PriceMatrix
    • 2 Phone Coaching Calls
  • BDC Phone Training
    $2,750
    Includes:
    • 16 Hours of On-Site Phone Training
    • Distribution of Phone Training Materials
    • Roleplaying and Live Coaching Training for Sales Professionals
    More Information
    BDC Phone Training
    Includes:
    • Review Recorded Calls if Available

    *Does Not Include Travel and Lodging

  • On-Site Training
    $9,500
    Includes:
    • 24 Hours of On-Site Departmental Training
    • Two Trainers In-store Together (One Dedicated Internet Trainer for Internet Process and One for Phone Process)
    • Templates and Processes
    • Review of Personnel and Technology
    More Information
    On-Site Training
    Includes:
    • Capturing Multimedia Content for Lead Nurturing
    • Customize Process Implementation
    • Align Organizational Structures and Responsibilities

    *Does Not Include Travel and Lodging Fees

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