Make your sales team cutting edge
Our car sales training techniques and CRM process methodologies are truly what separates us from all other training and consulting firms. We have developed proven lead follow-up strategies supported by data that improve dealers’ results…every time. New email templates, text/video templates, workflow processes, and sales and BDC phone scripts to help your sales team perform at a high level. We’re a boutique car sales training firm that chooses only to work with dealers that recognize they have something to prove. We invest our time with your team enhancing their understanding of our processes, not regurgitating others’ “attempts” at best practices.
Progressive car sales training that engages, influences & converts shoppers to buyers
We don’t partner with every organization, and for that reason, you receive personalized coaching unique to your dealership. You’ll have best sales practices installed, your team’s strengths maximized, old-school mentalities will be forgotten, and weaknesses will be eliminated.
We specialize in car sales training
Updating CRMs with new email templates, text/video templates, workflow processes, and phone scripts
Bringing sales teams into the modern era
Launching new sales BDCs and ensuring performance doesn’t just survive, but thrives
Coaching sales and Internet teams to reach that next level of success
Car sales training
Growing appointment and sales results through best-in-class lead management training
Dominating OEM mystery shops
Coaching Service BDC activities
Educating dealers on how to embrace a new digital sales landscape of online shoppers
Instituting proven training methods
While we are by no means the most inexpensive, we believe professional car sales training should never be considered a luxury. DealerKnows proudly offers a wide variety of sales team training services geared towards maximizing efficiency and results while also dramatically reducing the costs of traditional Internet car sales training. Dealerships should not seek training for sales teams that offer one-and-done programs because we all know old habits die hard. They should seek car sales training skills that offer consistent, proven, ongoing instruction to ensure a successful outcome. Only then will a company overcome the barriers preventing it from reaching its maximum potential.
We help dealerships dominate online, on the phone, and on the lot. Is your team ready?
In-store Dealer Training
Hands-on Internet training
Role-playing of BDC and phone
Progressive sales training
Provision of 100+ email templates
On-site marketing message customization
Implementation of CRM processes
Evaluate personnel
CRM and dealership structure fixes
Coaching of management team
Virtual Dealer Training
Weekly peer-to-peer coaching
Interactive video chat training sessions
Email, phone, and text lead workflow process
BDC, Internet, and Sales Team role-playing
Live reviews of lead handling
Analyze metrics and performance reviews
Valuable ongoing reinforcement training
Mentorship
Templates and Processes Included (with installation fee)
Phone Sales Coaching
Proper inbound/outbound phone techniques
Coaching follow-up to:
Unsold prospects
Internet leads
Sold customers
Appointment reminders
Service BDC/Receptionist skills
Overcoming objections
Retail car sales training
