How do you hold your team accountable to their CRM tasks and processes?
Between customers walking into the showroom, vendors dropping by, and mornings spent hunting down reports, management simply doesn’t have the time to monitor CRM activity the way it needs to be. There is little management actually being done inside the automotive CRM to ensure all Internet prospects are followed up with properly. When the sales and BDC team know managers or the Internet Director aren’t looking, they can cut corners and cost you deals. CRM accountability is key to more sales.
Proven automotive CRM guidance
Our sorely-needed TaskTeacher technology (and team) monitors your automotive CRM activity to make sure no lead is left behind and your sales opportunities are maximized.
Automotive CRM processes that deliver results
TaskTeacher is a critical eye of trained professionals coupled with a grading software supported by a monthly report card and back-end dashboard so you can rest easy knowing your dealership CRM processes are followed, and Internet prospects are cared for. (Whew, that was a mouthful.)
Once leads are handled effectively, the next step is making sure the pricing you share keeps you in consideration. In a business with narrow margins, understanding your market is critical. Current automotive CRM solutions only tell a dealership what price the customer ultimately paid, not the price that brought that customer in. DealerKnows is here to make sure your dealership doesn’t end up a day late and a dollar short.
Are you ready to learn what’s really happening inside your automotive CRM? Contact us.
