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  • Services
    • Training
    • Consulting
    • Creative
    • Performance Monitoring
    • CRM Analysis
    • Professional Speaking
    • Bundles
  • Products
    • TaskTeacher
    • PriceMatrix old
    • Dealer Forensics old
  • Clients
    • Results
    • Reviews
  • About
    • Joe Webb
    • Bill Playford
    • DK Team
    • Ask the Experts
  • Blog
  • Videos
    • Funny Videos
    • Educational Videos
    • Dealership Videos
    • Conference Videos
    • Make Me A Star
  • Contact Us
Where Do I Start?

Meet Jennifer McDuffee

Director of CRM Implementation and Virtual Account Manager

Jennifer McDuffee

Jennifer

Jennifer

The student becomes the teacher

Under the watchful eye and constant tutelage of DealerKnows, Jennifer grew into a force to be reckoned with as a high-level BDC agent while working at a multi-group luxury dealer group. The old adage of those who cant, teach couldnt be more incorrect when it comes to Jennifer. She excelled at the doing when it came to lead handling, and she is equally adept at the teaching. She is a perfect fit for monitoring activity in CRMs and giving coaching feedback, because she mastered the very same tasks herself as an A+ student in retail.

The ability to see eye to eye

As the newest and youngest member of the DK team, she relates extremely well to those she is grading and monitoring within the CRM. It is this type of consistent education of lead handlers by those who have done it and been successful that truly makes DealerKnows head of the class.

Jennifer

Random Facts About Jennifer

Interesting Facts:

  • Considered an old soul as she loves spending time crocheting
  • Extremely outdoorsy, with a love of hunting, and fishing
  • Has worked since she was 15, entirely in customer service roles from the start.
  • With a toddler, she is always on the go, and always learning new things.

Growing Up:

Born and raised in Birmingham, Alabama, where she still lives.

Jennifer’s 5 Favorite Movies:

  • Dirty Dancing
  • Risky Business
  • Joe Dirt
  • Selena
  • Wedding Crashers

Favorite Songs:

  • Wrecking Ball by Eric Church
  • Break Every Chain – There is Power in the Name of Jesus by Tasha Cobbs

Favorite Television Show:

  • Teen Mom

(we question this one too)

Favorite Restaurants:

  • Konomi – Birmingham, AL

Jennifer’s Bucket List of Places to Visit:

  • Paris
  • Sicily

Latest from the Blog

6 Steps to Embracing Technology-Assisted Salesby Joe WebbRead blog post

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