The student becomes the teacher
Under the watchful eye and constant tutelage of DealerKnows, Jennifer McDuffee grew into a force to be reckoned with as a high-level BDC agent while working at a multi-group luxury dealer group. The old adage of those who can’t – teach, couldn’t be more incorrect when it comes to Jennifer. She excelled at the doing when it came to lead handling, and she is equally adept at teaching. She is a perfect fit for monitoring activity in CRMs and giving TaskTeacher coaching feedback because she mastered the very same tasks herself as an A+ student in retail.
The ability to see eye to eye
As the newest and youngest member of the DealerKnows team, she relates extremely well to those she is grading and monitoring within the CRM. This type of consistent education of lead handlers by those who have done it and been successful truly makes DealerKnows head of the class.
Random Facts About Jennifer McDuffee
Interesting Facts:
- She is considered an old soul as she loves spending time crocheting
- Extremely outdoorsy, with a love of hunting and fishing
- She has worked since she was 15, entirely in customer service roles.
- With a toddler, she is always on the go and always learning new things.
Growing Up:
She was born and raised in Birmingham, Alabama, where she still lives.
Jennifer’s 5 Favorite Movies:
- Dirty Dancing
- Risky Business
- Joe Dirt
- Selena
- Wedding Crashers
Favorite Songs:
- Wrecking Ball by Eric Church
- Break Every Chain †There is Power in the Name of Jesus by Tasha Cobbs
Favorite Television Show:
- Teen Mom
(we question this one too)
Favorite Restaurants:
- Konomi – Birmingham, AL
Jennifer’s Bucket List of Places to Visit:
- Paris
- Sicily