Ask the Expert
Hey Joe, This is a great bit of career advice I’m seeking, and I would love it if you could make it anonymous. I’ve been with my dealership for nine years and know I’ve accomplished a lot. As you know, without trying to toot my own horn, I believe I’m fairly well-known and well-regarded in… Read more »
Ask the Expert
Hey Joe, When would recommend sending our value proposition to the client? Second email? Also what are your thoughts on adding CTA’s in the email like BUY NOW or Start Your Deal or Value Your Trade etc. We need more email responses and engagement from what we send. Joe S.______________________________________________ Great questions, Joe. In our process,… Read more »
Ask the Expert
On today’s Ask the Expert, Joe Webb answers questions about call-to-actions.
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The Manager Who Doesn’t: A Guide to Better Sales Management
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What Happens When They Disappear?
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Ask the Expert
Hi Guys, Sometimes it really frustrates me when the sales team waits too long to reply to customer emails and texts. What’s the maximum amount of time that you feel is appropriate? JBInternet Sales Manager___________________________________ Joe Webb says…We know exactly how you feel, JB. In essence, a customer’s reply is honestly just as valuable (if… Read more »
Ask the Expert
Hello Joe – I’m a BDC agent for a domestic dealer group handling inbound sales leads and calls. I had a question about new Internet sales leads that have been sold by one of our salespeople before. While the dealership wants me to start handling those leads myself because they don’t believe the salespeople will… Read more »
Ask the Expert
Hey Joe, I will be doing some training in our morning meeting about how to reignite conversations. I want to them to know how to bring a customer back after going cold or if we have no options to offer them right now. Do you have some suggests on the best conversation tactics or phrases… Read more »