Ask the Expert
Hi guys, I was hoping to pick your brain about how to set appointments better. (Or at least how we can set more appointments) We’ve struggled, especially this last week, as we only set 24 appointments and our weekly goal is 40 weekly. We follow your pieces of training, so we know the 4 reasons… Read more »
Ask the Expert
Hey Joe,For as long as I’ve been in the industry, I know you were advocating sending video messages to prospects. We do a pretty good job with it in my group, using CoVideo. We expect them to send a vehicle walk-around video and more later in the workflow. They seem to do okay, but when… Read more »
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Hey Joe, This is a great bit of career advice I’m seeking, and I would love it if you could make it anonymous. I’ve been with my dealership for nine years. Should I get a vendor job? I know I’ve accomplished a lot. As you know, without trying to toot my own horn, I believe… Read more »
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Ask the Expert
Hey Joe, When would recommend sending our value proposition to the client? Second email? Also what are your thoughts on adding CTA’s in the email like BUY NOW or Start Your Deal or Value Your Trade etc. We need more email responses and engagement from what we send. Joe S.______________________________________________ Great questions, Joe. In our process,… Read more »
Ask the Expert
On today’s Ask the Expert, Joe Webb answers questions about call-to-actions.
Ask the Expert
Hi Guys, Sometimes it really frustrates me when the sales team waits too long to reply to customer emails and texts. What’s the maximum amount of time that you feel is appropriate? JBInternet Sales Manager___________________________________ Joe Webb says…We know exactly how you feel, JB. In essence, a customer’s reply is honestly just as valuable (if… Read more »