Ask the Expert
Hey Joe,I heard you on a webinar about how to set appointments and have been using the techniques, but had a question about the trade appraisal appointment. We currently invite people in for a “professional appraisal”, but you said you don’t like that phrase. What was the word track you recommended using again instead? Thanks!GenaInternet… Read more »
Ask the Expert
Ask the Experts – Online Automotive Forum with Joe and Bill Hi DealerKnows: My dealer just got back from his 20 group meeting and the person there told him that he should invest (my) time in building an online automotive forum on our website, and then go into every other existing online automotive forum and… Read more »
Ask the Expert
Hey Joe, I need some advice and was hoping you could point me in the right direction. The General Manager asked me to think about changing the pay plan structure for my team into a commission-based BDC. She wants to pay them a percentage of the Salesperson’s commission moving forward. They’re currently paid hourly plus… Read more »
How Improv Comedy Builds Companies
What My Crazy NYE Party Can Teach Us About Marketing in 2019
What Shaun White’s Gold Medal Made Me Realize About Being Happy at Work
10 Ways Sales Managers Fail
The Manager Who Doesn’t: A Guide to Better Sales Management
Can you Kill a Sacred Cow?
What Happens When They Disappear?
Famous Last Words: The Way We Have Always Done ItThere are craptastic newsletters, then there is DealerKnews. Get all of our posts without having to set up a RSS feed. Start getting a monthly megadose of geniusness. Its like steroids for your brain.
Ask the Expert
Hello Joe, I need your help. I’m going to add another person to my internet department. We are a cradle to grave department. I am going to be interviewing every salesperson within our company who is interested. (Almost every salesperson will want to be interviewed since my team leads the board every month.) What are… Read more »
Ask the Expert
Hi! I have an interview as an Internet Director at a high volume dealership my friend works at. I however, have only ever been an ISM at a small RV dealership. I’m not worried about the role of a BDC/Internet Sales Manager, but am afraid I am out of my depth as an actual director…. Read more »
Ask the Expert
If there’s anything that drives me crazy, it’s the latest trend or fad to have that first or only vehicle photo be the 3/4 PASSENGER side shot, versus the 3/4 DRIVER side. It is my crusade to figure out why this absurd practice is being pushed so heavily. You can tell I have an opinion… Read more »