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Ask the Expert – How to Set Appointments

Hi guys, I was hoping to pick your brain about how to set appointments better. (Or at least how we can set more appointments) We’ve struggled, especially this last week, as we only set 24 appointments and our weekly goal is 40 weekly. We follow your pieces of training, so we know the 4 reasons… Read more »

Joe Webb • June 24, 2022
ask the expert Ask the Expert

Ask the Expert – How Many CoVideo Messages Should We Send?

Hey Joe,For as long as I’ve been in the industry, I know you were advocating sending video messages to prospects. We do a pretty good job with it in my group, using CoVideo. We expect them to send a vehicle walk-around video and more later in the workflow. They seem to do okay, but when… Read more »

Joe Webb • June 3, 2022
Ask the Experts Ask the Expert

Should I Get an Automotive Vendor Job & Leave My Dealership? Ask the Expert

Hey Joe, This is a great bit of career advice I’m seeking, and I would love it if you could make it anonymous. I’ve been with my dealership for nine years. Should I get a vendor job? I know I’ve accomplished a lot. As you know, without trying to toot my own horn, I believe… Read more »

Joe Webb • December 10, 2021
  • Best Of
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  • Three Questions That Need to Be Answered For 2023: Why Does It Matter Now?
    By Bill Playford
    December 29, 2022
  • 3 Important Questions That Need Answering for 2023
    By Bill Playford
    December 19, 2022
  • improv comedyHow Improv Comedy Builds Companies
    By Joe Webb
    July 2, 2019
  • NYE PartyWhat My Crazy NYE Party Can Teach Us About Marketing in 2019
    By Joe Webb
    January 3, 2019
  • 3 Important Questions That Need Answering for 2023
    By Bill Playford
    December 19, 2022
  • sales managementThe Manager Who Doesn’t: A Guide to Better Sales Management
    By Joe Webb
    June 2, 2016
  • sacred cowCan you Kill a Sacred Cow?
    By Joe Webb
    January 12, 2016
  • The LeftoversWhat Happens When They Disappear?
    By Bill Playford
    August 29, 2015

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email responses Ask the Expert

Ask the Expert – Getting More Email Responses

Hey Joe, When would recommend sending our value proposition to the client? Second email? Also what are your thoughts on adding CTA’s in the email like BUY NOW or Start Your Deal or Value Your Trade etc. We need more email responses and engagement from what we send. Joe S.______________________________________________ Great questions, Joe. In our process,… Read more »

Joe Webb • May 5, 2021
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Ask the Expert – Call-to-Actions

On today’s Ask the Expert, Joe Webb answers questions about call-to-actions.

Joe Webb • April 16, 2021
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Ask the Experts – Replying Back to Customer Emails and Texts

Hi Guys, Sometimes it really frustrates me when the sales team waits too long to reply to customer emails and texts. What’s the maximum amount of time that you feel is appropriate? JBInternet Sales Manager___________________________________ Joe Webb says…We know exactly how you feel, JB. In essence, a customer’s reply is honestly just as valuable (if… Read more »

Joe Webb • October 30, 2020

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3 Questions That Need to Be Answered For 2023: Who is Responsible for Success?by Bill PlayfordRead blog post

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