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3 deafeningly loud beeps rang out through my house. It’s 4am-ish. I spring from my bed, right out of my slumber, thinking the world is ending. This wasn’t any annoying little “our batteries need replacing” chirp. It wasn’t one of those ‘it’s up to you to figure out which of us needs your attention if… Read more »
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Do you believe it is easier to find good employees or keep good employees? That is the question I posted on Facebook this week. More than usual (which is something to be said), I’ve seen relatively knowledgable industry veterans jumping from dealership to dealership. Granted, there are a few I’m connected to with (what I… Read more »
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Our very own Joe Webb digs into the pluses and minuses of leaning on tech to do your selling with sales trainer Tim Kintz on his excellent podcast, Car Biz Confidential. From designing workflow processes to A.I., Joe Webb and Tim Kintz share how dealers are using, misusing, and overusing technology to replace today’s salesperson… Read more »
3 Important Questions That Need Answering for 2023
4 Basic Categories of Sales Questions You Need to Know
Accountability and the Management Screen Door
How Improv Comedy Builds Companies
The Manager Who Doesn’t: A Guide to Better Sales Management
Can you Kill a Sacred Cow?
What Happens When They Disappear?
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Best Practice Tips,Gotta' Share
Our very own Bill Playford dives into the evolving internet sales landscape with sales trainer Tim Kintz on his great podcast, Car Biz Confidential. From digital sales strategies to identifying the “want to” of internet sales personnel, Bill and Tim explore topics that dealers struggle with and champion on this episode of Car Biz Confidential…. Read more »
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“Everyone can be trained” I would say, eternally hopeful in my early years of DealerKnows. Before I arrived on-site, dealership owners would say “I don’t know how much luck you’ll have with [INSERT NAME HERE]… he’s an old dog.” When it comes to training car salespeople, their age doesn’t matter. I’ve taught many old dogs… Read more »
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In my youth, I played soccer. For many years, that was the primary sport I excelled, though I was involved in many. At one point, I stepped up into a soccer team where the coach’s son, who was a year older, played the same position (striker) as I. While I’m sure it isn’t unheard of,… Read more »