Does this scene above look familiar? If you’re a dealer owner or manager, look around your dealership right now. What are your employees dedicating their attention to? My guess is it is the device in their hand. Like a superpower, our cell phones should be used for good, not evil. As I visit dealerships to… Read more »
Lessons from the Road – by Joe Webb
Like a Johnny Cash song, “I’ve been everywhere, man.” I’ve been to countless car dealers in hundreds of cities, and I’ve found there to be some universal truths associated with them all. This isn’t so much an educational blog as it is an observational one, but I feel you’ll know these dealership lessons ring true… Read more »
Why DealerKnows Consulting Was a Dumb Name
DealerKnows Consulting was what I ended up on, but not what I started with initially. Back in 2008, even before I spoke at my first automotive conference, I knew I would leave retail and start my automotive training and consulting company. For roughly three years, I had been writing for Dealer Magazine and Digital Dealer… Read more »