Sometimes duty calls, and you get pulled away from a thread of posts. Now that the DealerKnows Summer Camp has been put in motion, I can get back to this series. A few weeks have passed since the last post, and so much has happened in the car business world. Some dealerships are drowning in inventory, while… Read more »
The Three Questions That Need to Be Answered For 2023: How is Success Measured?
The good news is that you have a plan for a major change or new initiative for 2023. As laid out in the previous post, Why Does It Matter Now, your organization was able to carefully articulate what change is necessary and why it is crucial for your client base. Time to go, right? Wrong. How… Read more »
Control What You Can Control
As I write this, I’m stuck in Minneapolis-St Paul for a seven-hour layover, en route to show more sales training techniques at a dealership. And I had no control over what caused it all. After a medical emergency and two de-icings, my flight was over an hour late. Upon landing, I saw an outpouring of… Read more »