Leadership and Sales Management
As I write this, I’m stuck in Minneapolis-St Paul for a seven-hour layover, en route to do training at a dealership. After a medical emergency and two de-icings, my flight was over an hour late. Upon landing, I saw an outpouring of sympathy for a freshman at my son’s school who lost his lifetime battle… Read more »
Leadership and Sales Management
“If you could ask the sales manager to yell at me less, I’d appreciate it.” That is what a salesperson actually said while I was recently doing one-on-one car sales training at a client’s dealership.They weren’t the only ones that alluded to this problem. I had to do a follow-up to my previous blog about… Read more »
Leadership and Sales Management
As I wake the morning after Election Day, I ask myself how our country can be so divided? Our citizens don’t simply stand for different political ideologies any longer but carry with them an animosity like never before. A bipartisan government now seems more like a fading ideal than an important goal since two sides… Read more »
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Leadership and Sales Management
It’s football season again, which means teams (and fantasy footballers) know all too well how hard it is when athletes go down with an injury. Maybe their injury keeps the player out a couple weeks, or maybe they’re gone for the season. One way or the other, the team’s coach will step up to the… Read more »
Leadership and Sales Management,Internet Sales Training
My wife and I recently spent some time in the town we lived in when we first got married. University students were moving back on campus (albeit to study virtually), the weather was just right, and the same songs were playing on the radio. I couldn’t help but think about what we would’ve been doing… Read more »
Leadership and Sales Management
I have been beating this drum for several years. The sales manager position at a dealership will single-handedly determine the profitability of the front end of your store. And yet, while it is incredibly important, the core duties of the position can be simplified down into only five responsibilities. (Only 5, you say? Yes, I… Read more »