The good news is that you have a plan for a major change or new initiative for 2023. As laid out in the previous post, Why Does It Matter Now, your organization was able to carefully articulate what change is necessary and why it is crucial for your client base. Time to go, right? Wrong. How… Read more »

Control What You Can Control
As I write this, I’m stuck in Minneapolis-St Paul for a seven-hour layover, en route to show more sales training techniques at a dealership. And I had no control over what caused it all. After a medical emergency and two de-icings, my flight was over an hour late. Upon landing, I saw an outpouring of… Read more »

Is Your Sales Manager a Teacher or the School Yard Bully? (Part 2)
“If you could ask the sales manager to yell at me less, I’d appreciate it.” That is what a salesperson actually said while I was recently doing one-on-one car sales training at a client’s dealership.They weren’t the only ones that alluded to this problem. I had to do a follow-up to my previous blog about… Read more »