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Leadership and Sales Management

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bipartisan Leadership and Sales Management

How Bipartisan is your Dealership?

As I wake the morning after Election Day, I ask myself how our country can be so divided? Our citizens don’t simply stand for different political ideologies any longer but carry with them an animosity like never before. A bipartisan government now seems more like a fading ideal than an important goal since two sides… Read more »

Joe Webb • November 5, 2020
next man up Leadership and Sales Management

7 Steps to Embracing the Next Man Up Mindset

It’s football season again, which means teams (and fantasy footballers) know all too well how hard it is when athletes go down with an injury. Maybe their injury keeps the player out a couple weeks, or maybe they’re gone for the season. One way or the other, the team’s coach will step up to the… Read more »

Joe Webb • October 12, 2020
Leadership and Sales Management, Internet Sales Training

It’s Not the Size of the Tank. It’s What’s Inside: Drowning in Continuous Improvement

My wife and I recently spent some time in the town we lived in when we first got married. University students were moving back on campus (albeit to study virtually), the weather was just right, and the same songs were playing on the radio. I couldn’t help but think about what we would’ve been doing… Read more »

Bill Playford • October 2, 2020
  • Best Of
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    By Joe Webb
    January 3, 2019
  • What Shaun White’s Gold Medal Made Me Realize About Being Happy at Work
    By Joe Webb
    February 16, 2018
  • sales managers10 Ways Sales Managers Fail
    By Joe Webb
    March 3, 2017
  • sales managementThe Manager Who Doesn’t: A Guide to Better Sales Management
    By Joe Webb
    June 2, 2016
  • sacred cowCan you Kill a Sacred Cow?
    By Joe Webb
    January 12, 2016
  • The LeftoversWhat Happens When They Disappear?
    By Bill Playford
    August 29, 2015
  • DealerKnows CurmudgeonsFamous Last Words: The Way We Have Always Done It
    By Bill Playford
    July 26, 2014

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responsibilities of a sales manager Leadership and Sales Management

The 5 Responsibilities of a Sales Manager

I have been beating this drum for several years. The sales manager position at a dealership will single-handedly determine the profitability of the front end of your store. And yet, while it is incredibly important, the core duties of the position can be simplified down into only five responsibilities. (Only 5, you say? Yes, I… Read more »

Joe Webb • August 1, 2020
BDC and ISMs,Leadership and Sales Management

Remember to Be Human

The amount of work thrust upon the contemporary Internet agent has increased dramatically over the past five years. It’s not enough to simply email and call a potential customer after they had just submitted a lead submission form. Now they need to text, shoot walk around and intro videos, then text and email those videos,… Read more »

Bill Playford • July 29, 2020
sales manager Leadership and Sales Management

Is Your Sales Manager the Teacher or the School Yard Bully?

Much like a student, salespeople require guidance, instruction, motivation, and understanding. Ideally, they come to work just as much for an education as they do a paycheck. The dealership sales manager of today plays a pivotal role in their development and growth. In school, students learn from the resources they receive, but also from the… Read more »

Joe Webb • July 2, 2020

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