Interviewing people is an art. To some, that art is paint-by-numbers, but for others, it is neo-realism. I’ve long said there is no magic bullet to make a dealership profitable, but bringing aboard quality talent is about as close as you can get. That is why learning how to hire salespeople is one of the… Read more »
The predetermined path for sales professionals has long been to move up into management. There have been movies demonstrating this inherent desire to climb the company ladder. Those who take their first automotive sales job are often wide-eyed to the ways of the industry, but they all know they’d like to step up into management…. Read more »
Imagine a workplace where showing up on time is considered a superpower. Welcome to the reality of modern management. Don’t put on your cape yet… If I were to ask my high school self, “Can you imagine spending your days teaching adults how to help other adults be adults?” I would have laughed in my… Read more »
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When meeting salespeople for the first time, I often ask each one several “get to know you” questions. Inevitably, one I ask is where they see themselves in the future. Ideally, they mention still being in the industry. Many lean on the tried and true “I’d like to be a sales manager” as their answer…. Read more »
Some people take to management like a duck to water. Others spend time learning the best way to manage a team. The reason management can be difficult is because, at one point or another, you’re going to have to tell someone they aren’t doing something well. In reality, that never feels good. On the showroom… Read more »
Sometimes duty calls, and you get pulled away from a thread of posts. Now that the DealerKnows Summer Camp has been put in motion, I can get back to this series. A few weeks have passed since the last post, and so much has happened in the car business world. Some dealerships are drowning in inventory, while… Read more »
There are craptastic newsletters, then there is DealerKnews. Get all of our posts without having to set up a RSS feed. Start getting a monthly megadose of geniusness. It’s like steroids for your brain.