“Everybody likes a compliment.” ~ Abraham Lincoln Sometimes, the best way to close a deal isn’t a cleverly constructed sales pitch that influences the customer to make a decision. It is making the customer feel good about themselves in that moment. Paying compliments can bring customers to your side. Maybe it is giving them credit… Read more »
I fancy myself a writer. My college degree was in the school of Journalism and Mass Communication (while my major was Public Relations) and I have been writing stories since I was a little kid. I wrote my first article for Dealer Magazine (and Digital Dealer Magazine) somewhere around 2005-2006. Since then, I’ve written 603… Read more »
No, this isn’t about Warren G and Nate Dogg’s 1994 hip-hop magnus opus “Regulate”. Nor is it about the Casey Siemaszko speech from 1988’s cowboy flick Young Guns. (Are my references getting too old for you?) This is about how negativity (both internal and external) is infectious and kills car deals. (Emotional) Regulators, Mount Up!… Read more »
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Our very own Bill Playford dives into the evolving internet sales landscape with sales trainer Tim Kintz on his great podcast, Car Biz Confidential. From digital sales strategies to identifying the “want to” of internet sales personnel, Bill and Tim explore topics that dealers struggle with and champion on this episode of Car Biz Confidential…. Read more »
Hey VinSolutions dealers – make sure to catch Joe Webb’s webinar: The 5 Do’s and Don’ts of VinSolutions CRM. To maximize your dealership’s performance, from the tools you use to the people on your team, efforts to continuously improve your CRM need to be an ongoing mission. (If you missed the webinar, view it here)… Read more »
Ask most people with pets and they say they fell in love with their furry best friend the moment they saw them. (Half of the married couples I know can’t even say that about their spouses). Yet, some with pets admit it took a little time for the animals to grow on them. There is… Read more »
There are craptastic newsletters, then there is DealerKnews. Get all of our posts without having to set up a RSS feed. Start getting a monthly megadose of geniusness. It’s like steroids for your brain.