Every now and then, DealerKnows will highlight the Internet Sales Manager who has received the highest grades on TaskTeacher.
This month’s 
is Keith High from Faulkner Chevrolet Lancaster. In the 17 times the leads he was managing were graded over the last two months, Keith has averaged an A- in his follow-up.
Keith has been with the Faulkner Chevrolet stores for 20 years and has been handling Internet leads for the last 5 years. Not only does Keith see his sales improving over the past months since being on TaskTeacher, but he sees more responses too. “Since DealerKnows set up the tasks for us to fire, and I’ve been sending their emails out and calling, I definitely see more customers contacting me back. That helps.”
TaskTeacher is DealerKnows’ patent-pending technology that assigns statistically-weighted grades as to how thorough a dealership’s Internet salespeople are handling their leads and auto-alerts the ISM and sales management team as to how Internet leads are being (mis)handled. While it is the industry’s first lead-coaching software as it helps ISMs understand proper follow-up techniques, it also is critical in assisting management with holding their Internet teams accountable.
We’d like to give Keith High another big hand for the excellent job he’s doing with his leads. If you’d like to hear how TaskTeacher can help your dealership improve their lead handling and Internet sales accountability, simply email us at contact@dealerknows.com
