Joe Webb of DealerKnows Consulting reached out to his good friend and Preferred Training Partner, Jerry Thibeau, of Phone Ninjas for another tag team on-site training. Joe was planning on training their Internet team and consult on the CRM and digital initiatives while Jerry would be handling the new BDC phone training. The Internet results skyrocketed quickly, but the BDC growth was slow… but only at the beginning. Now, Jerry Thibeau of the Phone Ninjas has the team at Granger Motors outproducing and outscoring every other Phone Ninja client in a matter of a months. Read this GREAT article from Jerry – https://phoneninjas.com/2011/08/17/2740/
How good is your phone training?
