In my previous blog, I shared the finer points of rapport building, but that is only in an attempt to be likable, find common ground, and work toward a sale. Working toward multiple sales and being memorable is relationship building. Every salesperson says the line “I don’t want to just sell you this vehicle, I… Read more »
They say “People buy from people they like.” I do believe that’s true. Granted, I like almost no one, thought I still purchase things all the time. Do I get along with people? Most folks I meet. Would I say I like them? Eh. Do I buy things from people even if I don’t LIKE… Read more »
Are you a car salesperson stuck in a rut? Leads have dried up, calls go unanswered, and your motivation is running on fumes. You’re not alone—and the good news is, there’s a smarter way to bounce back in car sales and rediscover your groove.
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How quiet is your BDC? When you walk in the room, is there a cacophony of phone calls occurring or just clicking and scrolling? Do you see your salespeople spending way too long navigating around customer profiles in the CRM rather than making a call attempt? Sounds like they’re only waiting to take a swing… Read more »
Employees are often a product of their environment, and make no mistake, how you incorporate training into your dealership will be a significant factor in how they (and your company) develop. Looking ahead to 2024, you need to put a training curriculum in place, if for no other reason that to maintain reasonable sales goals… Read more »
Every manager has their own list of what they look for when hiring a salesperson. Often it is nothing more intuitive than someone who reminds them of themselves. Yet, top salespeople in automotive generally share ten traits that elevate them to the upper echelons of the leaderboard. How much we identify these commonalities during the… Read more »
There are craptastic newsletters, then there is DealerKnews. Get all of our posts without having to set up a RSS feed. Start getting a monthly megadose of geniusness. It’s like steroids for your brain.