Leadership and Sales Management
In the Venn diagram that is a dealership’s departments sits a group of people inhabiting the intersection that is the overlap. (Often a back room somewhere, quarantined away from the left of dealership civilization). They are fighting for the store’s survival, all with a shared mission (appointments, be they service, sales, or acquisition), using the… Read more »
Leadership and Sales Management
Interviewing people is an art. To some, that art is paint-by-numbers, but for others, it is neo-realism. I’ve long said there is no magic bullet to make a dealership profitable, but bringing aboard quality talent is about as close as you can get. That is why learning how to hire salespeople is one of the… Read more »
Leadership and Sales Management
The predetermined path for sales professionals has long been to move up into management. There have been movies demonstrating this inherent desire to climb the company ladder. Those who take their first automotive sales job are often wide-eyed to the ways of the industry, but they all know they’d like to step up into management…. Read more »
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Leadership and Sales Management
Imagine a workplace where showing up on time is considered a superpower. Welcome to the reality of modern management. Don’t put on your cape yet… If I were to ask my high school self, “Can you imagine spending your days teaching adults how to help other adults be adults?” I would have laughed in my… Read more »
Leadership and Sales Management
When meeting salespeople for the first time, I often ask each one several “get to know you” questions. Inevitably, one I ask is where they see themselves in the future. Ideally, they mention still being in the industry. Many lean on the tried and true “I’d like to be a sales manager” as their answer…. Read more »
Leadership and Sales Management,Uncategorized
Some people take to management like a duck to water. Others spend time learning the best way to manage a team. The reason management can be difficult is because, at one point or another, you’re going to have to tell someone they aren’t doing something well. In reality, that never feels good. On the showroom… Read more »