This is an open letter to dealership personnel with subordinates, regardless of rank, department, and title. Instead of barking out orders, shaming, and continuously reminding employees that they should be happy to have a job, try having a little compassion. Get to work before everyone else. Celebrate victories. Share your success. Listen. Mentor. Be the manager you’ve always wanted. Try leadership. You will be rewarded.
Your friend,
Bill
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