Ask the Expert
Hello Joe, A little while ago you spoke at our NADA 20 Group and mystery shopped our group on how we followed up with our internet leads. (Thank you for all you brought to our group by the way). I want to start having one of my managers mystery shop our own BDC team but… Read more »
Ask the Expert
Hey Joe and Bill, I am looking to get some benchmarks for Internet leads and sales performance so we can compare our current results. I’ve searched online but there isn’t much out there and I thought you would have the most up to date information we can use to evaluate our performance. Sales Manager,C.D. ________________________________________________… Read more »
Ask the Expert
Hey Joe – can you answer this please? I started my own consulting company and want to get my name out there quickly, so I’m not trying to sell myself. How do I brand myself as a successful consultant or expert in the field? I was on a podcast with a bunch of others and… Read more »
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Ask the Expert
Hey Joe, I hope you’re well and don’t mind me looking for some guidance. I’m interested in applying to speak at the Digital Dealer conference in the fall. Any insight? I’ve reviewed the guidelines and the pitch due date is just around the corner. I’m trying to figure out if I have an angle and… Read more »
Ask the Expert
Hi guys, I was hoping to pick your brain about how to set appointments better. (Or at least how we can set more appointments) We’ve struggled, especially this last week, as we only set 24 appointments and our weekly goal is 40 weekly. We follow your pieces of training, so we know the 4 reasons… Read more »
Ask the Expert
Hey Joe,For as long as I’ve been in the industry, I know you were advocating sending video messages to prospects. We do a pretty good job with it in my group, using CoVideo. We expect them to send a vehicle walk-around video and more later in the workflow. They seem to do okay, but when… Read more »