Improving dealers’ communication with its customers is priority #1 for DealerKnows, which is why Megan is such an unexpectedly perfect fit. Her attention to detail in the use of language propels her ability to identify conversation flaws that exist in our clients’ CRMs. She ensures dealers are using the best communication elements to improve the online shoppers’ experience while teaching the finest elements of the written word. Her study of speech-language pathology and her critical interpretation of CRM activity has been key to our client’s success since she joined DealerKnows in 2016.
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